Production and Delivery
We handle your order within 24 hours and begin production after payment is confirmed. Because each dress is made for you, please contact us as soon as possible if you need to change or cancel an order.
Processing time
Wedding dresses: 11-13 business days
Bridesmaid, prom, homecoming, mother-of-the-bride and special occasion dresses: 8-11 business days
Accessories and swatches: 1-2 business days when in stock
Transit time
Fast: 5-8 business days
Standard: 10-25 business days
Shipping rates
United States: Standard US$16.00 / Fast US$30.00
Canada, Mexico, Australia, EU and other major markets: Standard US$20.00 / Fast US$30.00
Other international destinations: Standard US$20.00 / Fast US$35.00
The exact rate for your address is calculated at checkout. You will receive a tracking number by email once your parcel ships.
Orders are shipped from our workshop in China. Import duties, taxes and customs fees, where applicable, are the responsibility of the recipient.
For cancellation terms, see our Refund Policy.